H2O Fitness warrants that the ProRower H2O RX-750, RX-850 and RX-950, purchased from an authorized agent, are free from defects in materials and workmanship. H2O Fitness or its agent’s will, at their discretion, repair or replace parts that become defective within the warranty period.
Metal Frame – Life Time Warranty
H2O Fitness will repair or replace the metal Main Frame of the Rower should it fail due to any defect in materials or workmanship.
Polycarbonate Tank & Seals – 3 year Limited Warranty
H2O Fitness will repair or replace the polycarbonate tank or seals should they fail due to any defect in materials or workmanship within 3 years of the original purchase.
Mechanical Components (of a non-wearing nature) – 2 Year Limited Warranty
H2O Fitness will repair or replace the polycarbonate tank or seals should they fail due to any defect in materials or workmanship within 2 years of the original purchase.
All Other Components (of a wearing nature) – 2 year Limited Warranty
H2O Fitness will repair or replace the polycarbonate tank or seals should they fail due to any defect in materials or workmanship within 2 years of the original purchase.
Specific Inclusions
- Bungee recoil cord
- Hand grips & foot straps
- Polyester rowing belt
- Seat
- Seat rollers & bearings
- All rubber components
- Computer & speed sensor (excluding replaceable batteries)
- All pulleys, bushings & bearings
General Exclusions
- Damage to the finish of any part of the machine
- Damage due to neglect, abuse or incorrect use of the machine
- Any charges for freight or customs clearance associated with the return or dispatch of parts
- Any damage to or loss of goods during transport of any kind
- Any labor cost associated with a warranty claim
General Conditions
- The serial number of the machine must be correctly registered with the H2O Fitness or one of its appointed distributors
- H2O Fitness reserves the right to examine any part where replacement is claimed under warranty
- Warranty period applies only to the original purchaser from the date of purchase and is not transferable
- The product must be returned to your place of purchase in original packaging with transportation, insurance and associated charges paid for by you and risk of loss or damage assumed by you
- H2O Fitness makes no other warranties except as stated here and expressly disclaims all warranties not stated on this page. Neither H2O Fitness nor its associates shall be responsible for incidental or consequential damages
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